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Information Security at braintec

Information security is a central part of our responsibility towards customers, partners, and employees. We protect information, IT systems, and business processes through appropriate organizational, technical, and personnel measures.

Our security approach is based on the fundamental principles of information security: confidentiality, integrity, and availability.

  • Confidentiality: Your data is strictly secured and can only be accessed by authorized persons.
  • Integrity: Your data is accurate and reliably protected against unauthorized changes.
  • Availability: We ensure a highly resilient system architecture so that authorized users can access their data.

Our understanding of security

braintec protects information and IT assets from unauthorized access, loss, misuse, alteration, disclosure, or impairment. This includes, in particular, business information, customer data, personal data, systems, applications, networks, end devices, and other information processing resources.

Access to information and systems is based on the need-to-know and least-privilege principles. Permissions are granted in a controlled manner and regularly reviewed.

Protection of information

We take measures to ensure that information:
  • is only accessible to authorized persons;
  • remains accurate and protected from unauthorized alteration;
  • is available to authorized persons and business processes when needed.
To achieve this, we rely on access controls, secure authentication, role-based permissions, encryption, logging, backup and recovery procedures, as well as defined processes for changes, incidents, and risks.

Information Security Management

braintec operates an information security management system that is aligned with recognized standards and best practices. Security risks are regularly identified, assessed, and addressed through appropriate measures.

Our security measures are continuously reviewed and improved. Corrective and improvement measures are integrated into our processes to continuously develop the effectiveness of our security level.

Employees and Security Awareness

Information security is part of our corporate culture. Employees are made aware of security-related topics and trained according to their roles. Security requirements and responsibilities are anchored in internal policies and processes.

All employees are required to report security risks, vulnerabilities, or suspected security incidents. Reports are handled carefully and serve to improve our security measures.

Business Continuity and Incident Management

braintec maintains procedures for handling information security incidents as well as measures to maintain and restore critical business processes. This includes defined responsibilities, escalation paths, backup and recovery procedures, and risk-based controls to ensure operational capability.

Data Protection and Compliance

We handle personal data and confidential information with due care and in compliance with applicable legal, regulatory, and contractual requirements. Our security measures support the protection of data throughout its entire lifecycle.

Further information on handling personal data can be found in our privacy policy.

Contact

If you have questions about information security or to report a suspected security incident, please contact us at:

info@braintec.com

Please do not transmit sensitive information unencrypted unless necessary.

As of: July 2026