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Customer Care Specialist

Become a software developer in customer care at braintec

As part of our customer care team, you will support our customers beyond the go-live phase: you will analyse, support, tailor Odoo solutions and develop them further – wherever they are already in use. Whether in the office, working from home or a hybrid model, you will solve complex challenges and create sustainable, practical solutions. Sound like you? Then you are the perfect fit for braintec.

braintec has been supporting companies in the digitalisation of their business processes for over 20 years. With locations in Switzerland, Germany, Austria and Spain, we implement smart ERP solutions based on Odoo.

Customer focus

Technical expertise

Language skills

Self-organisation and personal responsibility

ERP business software knowledge

Switzerland, Germany, Austria, Spain

at the time of your choice

80-100 %

Your tasks

Advising, supporting and customising our Odoo business software in direct collaboration with our international customers
Design solutions and implement them from start to finish
Perform clean deployment on the Linux server
Performance optimisation
Troubleshooting and subsequent rectification (bulletproof, of course)

Must-have

Strong skills in Python (or another object-oriented programming language) and SQL databases
IT knowledge in application development processes
Language skills: Fluent in German, Business fluent in English – our customers are international
Experience with Linux (Debian or Ubuntu) systems
Excellent communication skills, willingness to learn and openness to new ideas

Nice-to-have

Computer science degree from a university (or comparable education)
Experience with Odoo business software
Knowledge of French

Your

application process

First interview

An easy-going introductory meeting with Lorena, Sarah or Kim from the People & Culture team. It's not just you applying to us, we're applying to you too!

Remote, approx. 30 minutes