Odoo Knowledge as Company Wiki: Migration from Confluence to Odoo
Companies already using Odoo Business Software - or planning to implement it - should pay special attention to one specific app: Odoo Knowledge. In this article, we'll explain why we moved our own company wiki from Confluence to Odoo Knowledge and how we handled the technical migration.
At braintec, we use Odoo for almost all our business processes. With the release of Odoo Knowledge, we have fully integrated our company knowledge, which was previously organised in Atlassian's Confluence, into our Odoo ecosystem.
The result? Integrated workflows, better transparency and faster operations within a single system architecture. Odoo Knowledge is our reliable foundation for consistent knowledge management across the entire company.
Why we switched from Confluence to Odoo Knowledge
Documentation directly in the workflow
The knowledge articles can be seamlessly linked in Odoo Knowledge to projects, sales orders, tickets or other Odoo apps. This way, the information we need is directly and contextually available to us, without having to open a new tab or switch work environments. One system, one user interface, one global search and real-time content across all modules. Knowledge is no longer an external add-on, but an integral part of our daily operations.
Lower license and admin costs
By replacing Confluence, we save annual licensing fees and administrative effort for managing multiple software stacks.
More efficient onboarding
The onboarding time for our new team members has been shortened, as best practices and process descriptions are directly available in the respective app, along with histories and comments in context.
The technical implementation with our own solution
To make the migration from Confluence to Odoo Knowledge as easy as possible and to ensure full data integrity, we have developed a solution that transfers all existing content from Confluence 1:1 directly into the Odoo Business Software.
Key features for an automated Wiki migration
Data import including structure and asset transfer
- Migration of page hierarchies such as individual Confluence pages or entire spaces including layouts, color designs, formatting, etc.
- Import of assets such as files, images, infoboxes, charts, lists, tables, etc.
- Conversion of Confluence markups into Odoo-compatible content or tags
Link Migration
- Mapping of internal links or cross-references to the new target URLs in Odoo
- Transfer of external links
Comments and History
- The entire activity history is transferred, including comments as chatter entries, timestamps and author assignments.
Permissions and Roles
Existing hierarchies and access rights remain intact:
- User assignment
- Group structures
- Page-based access rights
Flexible migration strategies
With our migration solution, different approaches are possible depending on the size of the company:
- Phased migration by areas
- Parallel operation with synchronised updates
- Real-time or scheduled migration
Our learnings for using Odoo Knowledge
Based on our experience with Odoo Knowledge, we recommend the following best practices:
- Creating global templates for project documentation so the appropriate documentation structure is automatically available at the start of each new project.
- Define wiki structure based on processes, areas or topics.
- Linking knowledge articles directly to projects and sales opportunities.
- Clear ownership to manage knowledge area.
- Regular review cycles.
Rethinking Wiki strategy
Odoo Knowledge is the perfect tool to bridge information gaps, break down silos, and fully integrate your company’s intelligence into one platform!
With our expertise and the right solution, we help you move your data safely and efficiently.
Automate the transfer from Confluence to Odoo Knowledge! Reserve your appointment for a free Odoo consultation