Odoo Support

Our Customer Care team is dedicated to providing a seamless experience with your Odoo ERP Business Software and ensures that it is always up-to-date, stable, and efficient. The following contact options are available to our customers with a braintec Service Subscription:

   Online-Kundenportal

   braintec eLearning

    +41 44 552 01 20

  •   info@braintec.com

braintec Service Abo

Focus on your core business: With the braintec Service Subscription, we manage the maintenance of your Odoo software modules.

Hotline / stand-by service in German, French, English and Spanish.

Online ticketing system for direct case submission and tracking.

Prioritised response time for fast handling of your support cases.

Online customer portal including access to documentation and training material.

Integration of fixed bugs within Odoo's standard modules as well as error correction and proactive updates of braintec products.

Contact partner and Single Point of Contact (SPOC) vis-à-vis Odoo S.A..

Comprehensive service desk documentation and internal know-how transfer for the best support of your project.

Providing a test server and a project-specific e-mail address.

 

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