Odoo Support for customers with a braintec Service Subscription:
braintec Service Abo
Hotline / Stand-by service in German, French, English and Spanish.
Online ticketing system for direct case submission and tracking.
Prioritised response time for fast handling of your support cases.
Online customer portal including access to documentation and training material.
Integration of fixed bugs within Odoo's standard modules as well as error correction and proactive updates of braintec products.
Contact partner and Single Point of Contact (SPOC) vis-à-vis Odoo S.A..
Comprehensive service desk documentation and internal know-how transfer for the best support of your project.
Providing a test server and a project-specific e-mail address.
