Responsible Silvan Wyden
Last Update 30.11.2022
Completion Time 9 hours 21 minutes
Members 1
Manage your employees' time more efficiently
Manage your employees' time more efficiently

Odoo provides excellent tools to manage all your business cases within some clicks. Over the years, great features have been implemented, and the processes are getting better and more business related. This talk will show you how you can use Odoo as a time management and attendance system with great benefits for your employees and the management based on real customer experience.

We have implemented some additional features to achieve better 360-degree management of the employees' work/attendance/leave time. We ensured that employees had a transparent overview of their work and leave time within one click.

Additionally, we integrated even more features:
- define for each work location public holidays (within the same company)
- define employee break times, which can be recorded
- start and end time for timesheet entries
- overview of current time balance within one click, where time off is included in the overview
- annually cutoff and possibility to close/book end-of-year balances
- and much more!

Managers, consultants, and Odooers looking for a smart timesheet suite will get some insights and ideas on using Odoo as an extended time and attendance management system within any organization.

Odoo Experience 2022
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Manage your employees' time more efficiently
Manage your employees' time more efficiently
Preview

Odoo provides excellent tools to manage all your business cases within some clicks. Over the years, great features have been implemented, and the processes are getting better and more business related. This talk will show you how you can use Odoo as a time management and attendance system with great benefits for your employees and the management based on real customer experience.

We have implemented some additional features to achieve better 360-degree management of the employees' work/attendance/leave time. We ensured that employees had a transparent overview of their work and leave time within one click.

Additionally, we integrated even more features:
- define for each work location public holidays (within the same company)
- define employee break times, which can be recorded
- start and end time for timesheet entries
- overview of current time balance within one click, where time off is included in the overview
- annually cutoff and possibility to close/book end-of-year balances
- and much more!

Managers, consultants, and Odooers looking for a smart timesheet suite will get some insights and ideas on using Odoo as an extended time and attendance management system within any organization.

Knowledge is power! Empower your employees with Odoo.
Knowledge is power! Empower your employees with Odoo.
Preview

Odoo provides you with the tools to maximize the knowledge of your employees. This talk focuses on the apps that allow you to empower your employees with advanced knowledge management.
Are you a project manager, product owner, or functional consultant? Then this talk is for you. You will learn how good knowledge management will allow you to do better Odoo projects.

Highlights:

Knowledge (new)
eLearning
Documents
Skills Management
In addition to those apps, this talk will highlight the features that allow you to embed knowledge in key processes. Examples:

Quality checks with detailed instructions.
Manufacturing orders with worksheets.
For Odoo projects, it is essential to have a strategy for knowledge building and training. For this reason, we will also address the following questions:

Who should you train?
When should you train?
How should you train?
Drawing from his experience at braintec, the biggest Odoo partner in Europe, Nicolas Frei will share insights gained in Odoo projects since 2014.

Target audience:
Project managers, product owners, and functional consultants

How one of the biggest retailers in Switzerland handle all its online orders with Odoo
How one of the biggest retailers in Switzerland handle all its online orders with Odoo
Preview

Landi is one of the big retailers in Switzerland, organized in many local co-ops spread all over the country. Engrained in their DNA, is the close ties to their local customers, often from rural communities. Being founded by local farmers, this also manifests in their approach to eCommerce: When customers order, goods can be collected at the local store or delivered to their homes - but in any case, the order is always prepared in the local store, never in any central warehouse far away.

This created a solution that is very widespread and distributed in nature. A webshop that integrated with their existing website on one side and many interfacing systems for the fulfillment on the other hand - and all integrated with an existing IT landscape with master data coming together from different places - needed to be connected.

Here Odoo got the role as the cornerstone of the architecture. Every piece of information is routed through Odoo, which is the single source of truth for everything eCommerce.
Specifically, master data from different systems need to be handled and forwarded, every order is automated in Odoo and every step of the process is tracked in detail until the order is collected or delivered using one of the different delivery services and types. All customer communication through email, text, or push messages is centrally done through Odoo. Additionally, the Helpdesk app is used to handle all exceptions and customer inquiries centrally. Of course, the customer invoices and vendor bills are also automated and managed in Odoo.

For Landi, Odoo now does all the heavy lifting in the core of their eCommerce architecture that offers the 360° view of the operations as well as keeps the door open for dynamic and flexible development in the future.

This talk will give an overview of the architecture and deep dive into some remarkable details of the implementation that will be valuable to anyone thinking about using Odoo in an environment of existing other systems that need to be integrated.

Efficient customer care with intelligent Helpdesk ticket assignation
Efficient customer care with intelligent Helpdesk ticket assignation
Preview

Brain-tec developed an extension to the Helpdesk app to make the balanced ticket assignation more intelligent. It adds skills of the user and its attendance state as conditions relevant for assigning tickets. The module also provides the possibility to add a maximum number of tickets a user can be assigned.

The talk might be interesting for after-sales organizations that manage many agents (users) and customers (tickets).