Odoo Experience
Zuletzt aktualisiert:
30.11.2022
Abgeschlossen
Efficient customer care with intelligent Helpdesk ticket assignation
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12078 Ansichten •Manage your employees' time more efficiently
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13094 Ansichten •Odoo Extended LDAP Connection
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12503 Ansichten •Powerful and Flexible Odoo File Data Importer
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12256 Ansichten •Using Artificial Intelligence to Recommend Products, Upsell, and Increase Revenue in Odoo
12251 Ansichten •Audit-proof storage of documents in Odoo
12204 Ansichten •Knowledge is power! Empower your employees with Odoo.
12078 Ansichten •The power of EDI based on GS1 XML 3.4
12067 Ansichten •UNECE Standards for Meat in Odoo
12041 Ansichten •How one of the biggest retailers in Switzerland handle all its online orders with Odoo
12021 Ansichten •Second Units of Measure
11894 Ansichten •Financial Plans: Budgets and Forecasts
11395 Ansichten •Odoo Payroll Compliance: The Case of Switzerland
11215 Ansichten •Efficient customer care with intelligent Helpdesk ticket assignation
10356 Ansichten •Odoo für Outlet Stores
8342 Ansichten •Einfache Preislistenverwaltung in Odoo
7873 Ansichten •Efficient customer care with intelligent Helpdesk ticket assignation
Brain-tec developed an extension to the Helpdesk app to make the balanced ticket assignation more intelligent. It adds skills of the user and its attendance state as conditions relevant for assigning tickets. The module also provides the possibility to add a maximum number of tickets a user can be assigned.
The talk might be interesting for after-sales organizations that manage many agents (users) and customers (tickets).
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