Odoo Experience
Zuletzt aktualisiert:
30.11.2022
Abgeschlossen
Efficient customer care with intelligent Helpdesk ticket assignation
9687 Ansichten •How one of the biggest retailers in Switzerland handle all its online orders with Odoo
11335 Ansichten •Knowledge is power! Empower your employees with Odoo.
11378 Ansichten •Manage your employees' time more efficiently
11945 Ansichten •Update to the ODBC Connector with Odoo
12949 Ansichten •Odoo and Scrum: a perfect match
12359 Ansichten •Odoo Extended LDAP Connection
12311 Ansichten •Running an Agile Project in Odoo
12237 Ansichten •Manage your employees' time more efficiently
11945 Ansichten •Create Scale Pricing Lists With Odoo
11817 Ansichten •Powerful and Flexible Odoo File Data Importer
11576 Ansichten •Using Artificial Intelligence to Recommend Products, Upsell, and Increase Revenue in Odoo
11549 Ansichten •Supporting Sustainable Energy Through Digitized, Efficient Application Processes
11543 Ansichten •Audit-proof storage of documents in Odoo
11514 Ansichten •The power of EDI based on GS1 XML 3.4
11409 Ansichten •UNECE Standards for Meat in Odoo
11400 Ansichten •Knowledge is power! Empower your employees with Odoo.
11378 Ansichten •How one of the biggest retailers in Switzerland handle all its online orders with Odoo
11335 Ansichten •Second Units of Measure
11183 Ansichten •Financial Plans: Budgets and Forecasts
10648 Ansichten •Odoo Payroll Compliance: The Case of Switzerland
10508 Ansichten •Efficient customer care with intelligent Helpdesk ticket assignation
9687 Ansichten •Odoo für Outlet Stores
7801 Ansichten •Einfache Preislistenverwaltung in Odoo
7330 Ansichten •Efficient customer care with intelligent Helpdesk ticket assignation
Brain-tec developed an extension to the Helpdesk app to make the balanced ticket assignation more intelligent. It adds skills of the user and its attendance state as conditions relevant for assigning tickets. The module also provides the possibility to add a maximum number of tickets a user can be assigned.
The talk might be interesting for after-sales organizations that manage many agents (users) and customers (tickets).
Bewertung
0
0
Kommentieren ist für diesen Kurs nicht aktiviert.