Odoo Experience
Zuletzt aktualisiert:
30.11.2022
Abgeschlossen
Efficient customer care with intelligent Helpdesk ticket assignation
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3382 Ansichten •Knowledge is power! Empower your employees with Odoo.
3284 Ansichten •Manage your employees' time more efficiently
3484 Ansichten •Odoo and Scrum: a perfect match
3684 Ansichten •Create Scale Pricing Lists With Odoo
3610 Ansichten •Odoo Extended LDAP Connection
3569 Ansichten •Manage your employees' time more efficiently
3484 Ansichten •UNECE Standards for Meat in Odoo
3445 Ansichten •Running an Agile Project in Odoo
3433 Ansichten •The power of EDI based on GS1 XML 3.4
3395 Ansichten •How one of the biggest retailers in Switzerland handle all its online orders with Odoo
3382 Ansichten •Update to the ODBC Connector with Odoo
3308 Ansichten •Using Artificial Intelligence to Recommend Products, Upsell, and Increase Revenue in Odoo
3308 Ansichten •Powerful and Flexible Odoo File Data Importer
3292 Ansichten •Knowledge is power! Empower your employees with Odoo.
3284 Ansichten •Supporting Sustainable Energy Through Digitized, Efficient Application Processes
3266 Ansichten •Second Units of Measure
3253 Ansichten •Audit-proof storage of documents in Odoo
3240 Ansichten •Financial Plans: Budgets and Forecasts
2941 Ansichten •Odoo Payroll Compliance: The Case of Switzerland
2848 Ansichten •Efficient customer care with intelligent Helpdesk ticket assignation
2778 Ansichten •Odoo für Outlet Stores
1085 Ansichten •Einfache Preislistenverwaltung in Odoo
1077 Ansichten •Efficient customer care with intelligent Helpdesk ticket assignation
Brain-tec developed an extension to the Helpdesk app to make the balanced ticket assignation more intelligent. It adds skills of the user and its attendance state as conditions relevant for assigning tickets. The module also provides the possibility to add a maximum number of tickets a user can be assigned.
The talk might be interesting for after-sales organizations that manage many agents (users) and customers (tickets).
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